Launch Offer: 20% off your first session with code
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We’re here to help.

Whether you have a question about booking a session, choosing a counsellor, payments, or using the MindKind platform, we’d love to hear from you.

General Enquiries

We aim to respond to all enquiries within 3-5 business days.

Before You Contact Us

You may find the answer you’re looking for in our Help Centre, where we’ve answered many of the most common questions about:

  • Booking a session
  • Choosing a counsellor
  • Payments
  • Cancellations
  • Privacy and confidentiality
  • Technical support

Please Note

MindKind provides online wellbeing counselling and is not an emergency or crisis service. If you or someone else is in immediate danger or requires urgent medical or mental health assistance, please contact your local emergency services immediately.

We look forward to hearing from you.